Xfinity peacock offer not working

I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

One-time $15 activation fee per account. Limited to 3 devices. Currently, one device included with monthly Xfinity Internet service. Additional devices $5/mo. Pricing is subject to change. Taxes, fees and other applicable charges extra, and subject to change. All devices must be returned when service ends.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Jun 27, 2023 · Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. And that might be putting it nicely. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages. 1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.In today’s fast-paced world, staying connected is crucial for productivity. Whether you’re a remote worker, a student, or simply someone who needs to access the internet on the go,...

Peacock does not provide a $5.00 option to upgrade like it had in the past. It now points to Xfinity as the only way to "manage" your Peacock account. And there is no way on Comcast/Xfinity to upgrade your Peacock account to Ad-Free Peacock Premium Plus. So, if you take advantage of the Comcast offer for Free Peacock Premium you're …While the partnership between Xfinity and Peacock promises a delightful streaming experience, there have been reports of some people encountering issues with the ‘free’ offer. Xfinity ‘free Peacock Premium’ offer not working. According to reports, users are unable to access the Peacock Premium content they were promised.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.Feb 11, 2023 ... #BREAKING: Comcast will stop offering Peacock Premium for free to new Xfinity X1 and Flex customers in early April; existing X1 and Flex ...Are you considering canceling your Peacock subscription? While Peacock offers a wide range of content, including popular TV shows and movies, there are several benefits to cancelin...

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itXfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.I was able to send over a refresh signal. You can check to see if that Peacock offer is available now on your system. After that, I opened the Xfinity app and the Peacock Activate call to action (CTA) was right there at the top. I clicked the CTA, signed in with my existing Peacock account, and everything worked. Total time: 1-2 minutes.

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I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says: Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Still not working, been trying for a week. No banner with activation link on website or app, email I received from xfinity a week ago with an activation link doesn't work. It's supposed to take me to peacock website to get the free subscription but it doesn't work. I get sent to the homepage of xfinity with nothing mentioning peacock on the page.Peacock Premium (currently $5.99 per month) is no longer included at no additional cost for Xfinity X1 and Flex customers. However, you may be eligible for a new offer. Here are the new offers: Xfinity Internet customers who subscribe to Gigabit or Gigabit Plus speed service (applies to new and existing customers). Will receive Peacock Premium ...We would instead work with the appropriate teams to active the Peacock Premium offer properly, which our team here can help with no problem! Currently, there are two ways that you can activate this offer, via the Xfinity Assistant or our Peacock activation link. Below are the steps for this:

Welcome to the Xfinity Forum and thank you for posting your question here. To access the Peacock app on your Xfinity X1 box, follow the directions below. Get to the Peacock App on X1 and Flex. You can get to the Peacock app by: Pressing the xfinity button on your Xfinity Voice Remote. Pressing the right arrow to go to the Apps menu.Gigabit customers were promised two free years of Peacock, but there is no way to activate this free service at the moment. This is NOT the same issue as the missing Peacock reward offer for Platinum/Diamond Rewards members. Some Gigabit customers aren't even Rewards members. So far none of the solutions suggested for Rewards members, …Comcast is planning a StreamSaver bundle that offers Peacock, Netflix, and Apple TV Plus for one monthly fee – but not everyone will be able to subscribe. ... Peacock starts …We're not able to initiate messages but if you follow the following steps we can help. Click the "direct messaging" icon or https://comca.st/3lv0gXz. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). But here's the rub: you cannot add Plus on top of this offer . Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... XFINITY from Comcast offers the channel ESPNU. Viewers should consult their local Comcast provider to find the channel locally. Comcast customers can also stream the channel via th...When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Xfinity by Comcast offers seven different internet plans ranging from $29.99 to $84.99 per month, with download speeds starting at 25 megabits per second (Mbps) up to 1 gigabit per...

Feb 22, 2024 · Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion. There is no way to perform that, nor does Xfinity customer service seem to realize the difference between a workaround to acquire a higher no-ad Peacock package (i.e. dumb create a new ID?), and those of us who wish to completely cancel Peacock Premium (free for 2 years with 1 Gigabit internet package) to avoid potential future …Xfinity Flex is a personalized, 4K streaming device that is included free with Xfinity Internet and offers choice, control, flexibility, and thousands of free movies and shows. Flex customers can find Peacock movies and shows in the “New This Week” and “Free to Me” rows, as well as explore content via a “Trending Now on Peacock” row ...Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.Customers Who Previously Received Peacock Premium With X1 or Flex Service But Are Not Eligible for the Offers Above: You can sign up for Peacock Premium between June 26 and Aug. 25, 2023 at a discounted rate of $2.99 a month for 12 months before being billed at the regular monthly rate. *****You do not need a TV Box to redeem these offers. -----It has not. I do notice Peacock no longer shows as an Add-On on the new account's bill, whereas it did have a line item on the old account's bill. I am still Platinum and the Peacock offer still shows under My Activity in the Rewards portal (as claimed/Done), but there is no way to reactivate it.If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: https://comca.st/3H3gz6K. Closed captioning has stopped working on Peacock. I use close captioning all the time. When I press the button to show the pause, reverse, etc. options when using the Peacock app and se...

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I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3.Max and peacock apps not working. I cleared my cache and local storage data, did and system refresh, restart and checked the WiFi settings, everything is working fine. Im logged into my Max and Peacock apps just fine but when go to play something on Max it just spins. On Peacock I hit play and it loads for a second then goes back to the …Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.Try following these detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.@user_h02n75 We appreciate your time in reaching out to us here on our Xfinity Forums. I understand wanting to be able to access Peacock with that offer, they do have some great programming available! We have found that sometimes it may be a different email if you had previously logged into Peacock with that email in the past.When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.Jun 26, 2023 · Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the free Peacock offer for Diamond and Platinum members in the Xfinity rewards offer. ….

Beginning in mid-July, the price for Peacock Premium (with ads) will increase by $2 to $7.99 per month and Peacock Premium Plus (mostly ad-free) is also going up … If you have not already signed up for Peacock on our website, you may be able to sign up for Peacock Premium through your Xfinity subscription. Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Follow the instructions in this Xfinity Support article to sign up for Peacock through your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.Xfinity Comcast is one of the leading providers of cable, internet, and phone services in the United States. With a wide range of products and services, Xfinity Comcast can provide... Xfinity - Home of the 10G Network Device: LG smart TV Location: USA Steps taken: Rebooted cable box, signed out and back in, confirmed correct email, contacted support. I have X1 and peacock premium free. I’ve been watching premium the entire olympics. Yesterday I tried to watch the all around gymnastics finals and it had the purple button “watch with premium.”.Two paid tiers are available: ad-based Peacock Premium, at $6 a month; and Premium Plus, the ad-free version that costs $12 monthly. However, if you receive certain Xfinity internet services or ...Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …All in all, users have adhered to the requirements laid down by Xfinity/Peacock but are then left out in the lurch without getting the guaranteed rewards. With that said, there does exist a nifty workaround that has worked out for some users. So without further ado, let’s check it out. Fix Xfinity Free Peacock Premium offer not workingPeacock does not provide a $5.00 option to upgrade like it had in the past. It now points to Xfinity as the only way to "manage" your Peacock account. And there is no way on Comcast/Xfinity to upgrade your Peacock account to Ad-Free Peacock Premium Plus. So, if you take advantage of the Comcast offer for Free Peacock Premium you're … Xfinity peacock offer not working, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]